Our values
Telecom Italia Media has adopted a system of Values that must continuously represent the behavioural reference point for all the people working in the Group, thus remembering their belonging to an only large industry enterprise.
1. Client Orientation
Regarding customers as main employers of the business of the Group and therefore considering their satisfaction an essential value. Being ready to take into account and listen to the voice of both internal and external customers and activating as soon as possible to face rapidly and even to forestall their needs.
2. Responsibility
Risking personally to achieve tangible results and regarding delegation as an opportunity, without submitting to others what you can do by yourself.
3. Innovation
Supporting the development of innovative solutions and promoting new ways of improving existing processes and systems, in order to strengthen the positioning of the Group in the market.
4. Proactivity
Being always in advance forestalling and influencing happenings. Understanding immediately and developing, even from weak signals, the opportunities of the reference market and formulating plans and initiatives useful to achieve the goals of the specific Company and of the Group.
5. Velocity
Being aware of the importance that time management plays in influencing the costs of the services provided and the ability to have loyal customers both inside and outside. Facing needs and problems and also the variety and incompleteness of inputs, finding out on time and really useful solutions.
6. Integration
Working all together like a team, reducing conflicts on one hand and increasing the effectiveness of the exchange of information and of professional contribution on the other hand to achieve a common result for the Company and the Group.
7. Transparency
Ensuring that the company has an ethically correct behaviour; having fair and loyal relationships both inside and outside promoting the circulation of information.
8. Professional Excellence
Developing steadily one's own competencies feeling responsible for one's own project of professional growth to contribute to the success of the Company and of the Group.